3 Delivery

At checkout, you can choose between different shipping options.

Our standard delivery time can be found on the Website (www.diabeticbox.eu) and in the order confirmation. During high season and high load, delivery can take longer. During the ordering process, we will notify you when your order has been received and when the order has been sent, including any goods or digital content belonging to them. Information about automated subscription orders can be found in your account.

Diabetic Box normally handles your order within 24 hours (except holidays and weekends) from order until your order leaves our warehouse, provided we have the item in stock. Once the product has left our warehouse, the responsibility passes to the shipping companies that deliver your order. In the event of non-collection at the selected delivery point, the customer is responsible for additional fees.

Should delays in delivery occur (without us notifying you of a longer delivery time), please contact us at e-mail address: kontakt@diabeticbox.se.

If a product is out of stock, we reserve the right not to deliver the Product within the specified delivery time or to cancel the order. If you have already ordered the product that is out of stock, we will offer you the option to exchange the product for a corresponding item with the same value or a refund.

If the chosen delivery method is not suitable, the Company will adjust this to the most suitable delivery method and notify the customer as soon as possible.